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Systems Engineer

Digital Boardwalk
Information Systems Management
Pensacola, FL

Description

As a Systems Engineer, Apprentice, you are the first-line of support for proactively-generated alerts and tasks. You are passionate about technology and enjoy preventing technical problems from escalating into major issues. Backed by the support of a large team of experienced engineers, you learn new methods for resolving technical alerts and expand your working knowledge of today’s technology systems. You are self-motivating, ambitious, goal-oriented, communicative, and confident.

Engineering jobs at Digital Boardwalk are staffed by organized, energetic, and dependable people driven by a common company goal: to help our clients solve technology challenges with an unforgettable customer experience.

Responsibilities

  • Review proactive service tickets to diagnose alerted events
  • Collaborate with team members to develop solutions to the tickets
  • Implement solutions to resolve alerted events and tickets
  • Notate all work and time in a service management platform

Qualifications

  • Working knowledge of Microsoft Operating systems, data backup, email, and endpoint security
  • Excellent verbal and written communication skills

Details

Hours: Monday-Friday 7:00am-11:30am

Compensation Model:

Industry-competitive base salary + commissions

Benefits:

Group health, group dental, group vision, 401k, PTO

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