As the world reacts to the global Coronavirus pandemic, business owners are having to navigate their way through unimaginable challenges, tough decisions, and an uncertain future. Most will come out of this with an important lesson learned and a new respect for contingency planning. With contingency planning in mind, we wanted to share some insights about how Digital Boardwalk plans for events such as this, what we’ve learned over the years, and what we can do to help you.
Have a plan
Contingency plans are a crucial part of business operations. After all, people make poor decisions when they are panicked. As a Florida-based business, contingency planning is especially important for Digital Boardwalk with the annual threat of hurricanes. Ironically, planning for a viral outbreak such as COVID-19 is almost identical to planning for a natural disaster.
Being a technology company, Digital Boardwalk’s contingency plan utilizes cloud-based technologies (learn more here) to enable the quick deployment of remote work methods in a simple and highly secure strategy. The following is a list of business functions that Digital Boardwalk employees can securely access from any computer, web browser, or smartphone app:
- Office phone system
- All business files
- Intra-office collaboration (instant messaging, screen sharing, video conferencing)
- Service management
- Project management
- Cybersecurity and compliance management
- Business intelligence (real-time performance reporting)
- Time keeping
Of course, all the technologies we use meet some of the strictest cybersecurity standards and regulatory compliance requirements in the industry. This level of accessibility allows our employees to pack up in a moment’s notice and work from anywhere with electricity and an internet connection.
Helping our customers
Following our example and expert guidance, many Digital Boardwalk customers have already made similar migrations to cloud-based technologies (learn more here). For those who had, the remote work mandates by our governments in response to the COVID-19 outbreak have posed little interruption to our customers’ day-to-day operations.
Understandably, not all businesses had the opportunity to make such migrations prior to this pandemic. Nevertheless, we had a plan for these customers as well. As a subscriber to Digital Boardwalk’s managed I.T. services, customers have access to a powerful remote-control tool that allows their staff to easily and securely log into their computers at the office from their computer at home. In a matter of minutes, we have been able to grant access to requested computers and help thousands of users work remotely without any additional costs or expensive equipment.
How we can help
Most might assume that the technologies required to enable simple and secure remote work are far too expensive for small businesses. Unfortunately, there may be some truth to that assumption due to the way that most other I.T. providers approach these needs. Other providers take a more traditional approach by selling you expensive servers and network equipment with high markups and countless hours of labor to install everything. Sadly, most don’t know there is a better way.
Digital Boardwalk’s approach focuses on “the big picture” and employs a long-term strategy that is mutually beneficial for both you and us. This approach also means that small businesses can affordably adopt smart technologies without large capital expenditure or high overhead.
We can help you:
- Confirm your business goals
- Introduce important contingency plans to consider
- Design a technology plan that helps you achieve your goals
- Strategically migrate you to new cloud technologies over time
- Train your staff on the new technologies to maximize utilization
- Maintain, secure and support all your new technology
- Reevaluate your business goals and repeat the cycle
- No costs for consulting and solution engineering
- No up-front costs
- No long-term contracts
- No pressure or obligation
- No “talking over your head”
To learn more, please check out our FREE Managed Cloud Services eBook. In this eBook you will learn:
- The advantages of managed cloud solutions
- Why cloud solutions are critical to tackling regulatory compliance
- Noteworthy cost savings related to increased productivity
- How cloud technology boosts company efficiency
Contact us today to talk to one of our experts about working remotely and how to prepare for future events like COVID-19.