Mature IT operations yield success
Digital Boardwalk’s uniquely mature, proactive, process-driven approach to technology management delivers continuous IT improvement every 30 days or your money back.
15+ years in business solving the most complex technical challenges
We help small and mid-market companies nationwide overcome industry-specific technical challenges with strategic, battle-tested solutions delivered by Digital Boardwalk’s large team of certified subject matter experts.
Fully Managed IT Services
I am a small to mid-sized business needing to outsource my IT support.
I need help with:
- Responsive, efficient, and proactive technical support
- Protection against hackers and emerging cyber threats
- Reducing IT expenditures with forward-thinking planning
- Optimizing operations using the cloud and other new technologies
Co-Managed IT Services
I am a mid to large-sized business needing to augment my internal IT team.
I need help with:
- Providing support continuity when my in-house team is unavailable
- Network, server, and cloud infrastructure expertise
- Improving my cybersecurity defenses and overall posture
- Delivering consistent maintenance and proactive support
Regulatory Compliance
I am working with the government or have industry regulations I need to comply with.
I need help with:
- Meeting CMMC, HIPAA, or other compliance framework objectives
- Conducting 3rd party vulnerability assessments and pen testing
- Implementing archiving, DLP, or information governance systems
- Strictly following IT processes for SOX, ISO, and SOC.
Cyber Insurance
I need to put controls and processes in place to obtain cyber insurance.
I need help with:
- Meeting EDR, MFA, or other cyber insurance security requirements
- Obtaining a cyber liability/data breach insurance policy
- Properly securing PII, PHI, CUI, and other protected information
- Mitigating risk, reducing our attack surface, and minimizing liability
Are your IT operations inconsistent and reactive?
Operationally-mature IT processes are critical to business success
Most IT teams are great at “fighting fires,” but struggle with proactively managing all the change that happens with technology and cybersecurity. Our unique approach solves this problem.
Standard Operating Procedures
800+ formally documented procedures
Quality and Compliance Audits
performed monthly, quarterly, and annually
Structured Teams of Engineers
dedicated to their subject matter expertise
Our Process
DESIGN
We confirm your business goals and objectives, design a custom set of managed IT services, and prepare a formal scope of work for your review and approval.
IMPLEMENT
We create a strategic project plan, follow a detailed series of standard operating procedures to implement the solutions, and train your staff on all the changes.
MANAGE
We proactively maintain all your technology, routinely audit the systems to verify all is working as it should, and help you plan for future technology changes.
The Digital Boardwalk Difference
Rather than implement monitoring tools and wait for alerts to tell us when your technology is broken, we developed our own custom artificial intelligence and business process automation to proactively prevent issues from occurring in the first place.
But experience has proven that we can’t rely 100% on technology alone. So, our team conducts monthly scheduled audits and quality assurance checks to deliver a level of human oversight unlike anyone else in the industry.
Our Perspective
“I worked for a few other reputable managed IT services providers before joining Digital Boardwalk, and the difference was astonishing. Immediately I could tell how much more mature this company was. For the very first time, I feel confident that what my company is promising its customers is exactly what we are delivering, and then some.”
Devin B.
Service Operations, Digital Boardwalk
The proof is in the numbers
Year after year, Digital Boardwalk consistently delivers an award-winning customer experience at scale.
20,000+
monthly active users
500,000+
service requests per year
1 hour
average resolution time
25+
industry-specific awards
Learn More About IT & Cybersecurity
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Prepare for CMMC Compliance
Whether you’re just getting started on your CMMC journey or you need to fill some security gaps, we provide many of the IT, cybersecurity, and compliance controls you need to prepare for certification.
