(850) 456-2225
(855) 350-2225

SupportElite+

Installation & Integration Services

SupportElite+™ Description
SupportElite+™ Quick Specs

What?

SupportElite+™ is an all-inclusive I.T. support partnership between your business and our team of local service engineers. In addition to proactive monitoring and daily preventative maintenance, our engineers and project managers are available for any and all of your I.T. support needs. Whether you need a simple printer fixed, or you’re replacing all of your computers, we’re here to help.

Why?

The burden of ever-evolving technology is change. Whether big or small, change within a business requires proper planning and management. Wouldn’t it be comforting to know that you have a team of experienced project managers and service engineers to hold your hand and manage those technology changes for you? SupportElite+™ – Don’t fear change, embrace it.

How?

A tiny remote monitoring and management (RMM) software agent is installed on each of your computers and servers. This agent securely reports back to our systems in real-time and alerts us of any errors, security vulnerabilities, or failing hardware. The RMM agent also enables our engineers to remotely manage your computer systems and perform maintenance tasks every night.

  • 24x7x365 monitoring & alerting
  • Asset management
  • Unattended remote access
  • Anti-malware scans
  • Unlimited service desk support
  • Whitelisted patch management
  • Disk and temp file cleanup
  • Automated ticket generation
  • Remote access to computers
  • 256-bit SSL encryption

How can we help you?

Click below to start a chat session with us. We're available from 8:00 AM to 5:00 PM Monday through Friday.