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SupportElite

All-inclusive managed I.T. support

SupportElite™ Description
SupportEilte™ Quick Specs

What?

SupportElite™ is an I.T. support partnership between your business and our team of local service engineers. In addition to proactive monitoring and daily preventative maintenance, our engineers are just a phone call away for any of your computer support needs. Our field engineers will also visit your office as much as you need to help with those printer installs and computer upgrades.

Why?

Managing all the different technologies in today’s business requires the right tools and a great deal of experience. Would you rather trust your business in the hands of a single technician, or an entire team of experienced engineers? With decades of shared experience, and the industry’s most powerful tools at their fingertips, our engineers deliver unrivaled customer service and support.

How?

A tiny remote monitoring and management (RMM) software agent is installed on each of your computers and servers. This agent securely reports back to our systems in real-time and alerts us of any errors, security vulnerabilities, or failing hardware. The RMM agent also enables our engineers to remotely manage your computer systems and perform maintenance tasks every night.

  • 24x7x365 monitoring & alerting
  • Asset management
  • Unattended remote access
  • Anti-malware scans
  • Unlimited service desk support
  • Whitelisted patch management
  • Disk and temp file cleanup
  • Automated ticket generation
  • Remote access to computers
  • 256-bit SSL encryption

How can we help you?

Click below to start a chat session with us. We're available from 8:00 AM to 5:00 PM Monday through Friday.